Client survey results

Overall Rating
Excellent 75% 
Very Good 24% 
Satisfactory 1% 
Needs Improvement 0% 

MyCare's one Goal

Respect and serve every Client like we would our own family members!

TheE HLP button

Smallest available

Comfortable and Convenient

Waterproof Design

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MyCare is the Premier Dallas Home Health Care Provider for Seniors and Elders who need in-home assistance with Alzheimers, Dementia and other infirmities.

Client Satisfaction is paramount to MyCare!

Caregiver with elderly womanWe constantly solicit and monitor feedback from our Clients to ensure that we are providing the highest quality service possible.

On the right are results of our latest Client Satisfaction Survey, and below is a sample of comments we receive every week.

What clients are saying about MyCare

“Susan has done a wonderful job taking care of my wife. I mean A-1! She has made it possible for me to have the relief that I needed. She works well with my wife and does what needs to be done without having to ask her to do it. Keep her – you have a valuable employee.”
E.S., Plano

Jackie goes “above and beyond, and is a very, very good caregiver. All of you have been so kind and helpful. You’ve been a lifesaver for me!”
KC, Dallas

"We would like to express our thanks and gratitude for the service Sharon provided my wife in the last few weeks of her life.  Money could not pay for the quality of care Sharon provided, as well as the comfort she extended to my family.  She made an unbelievably painful experience much more bearable, and in the process became like a member of our family.”
RA, Dallas

“Kay is very caring and giving. She is concerned about every aspect of the care she gives to my mother, and would be very hard to replace. Kay has been a lifesaver to us. We truly appreciate her kindness and hard work.”
MH, Dallas

“Heartfelt thanks for all that you did for us. We really went into the caregiver arrangement for Dad (in Dallas) somewhat blindly but you guided us and followed through, making the process as smooth as possible. Your caregivers were more than we could have hoped for. You made a long distance arrangement that seemed impossible in the beginning very manageable and reassuring.”
AR, New York

“Mother really loves Tina, and she is doing a great job”.
DP, Mesquite, TX

“I wanted to let you know how pleased we were with Rodha who served as our mother’s caregiver. Rodha was professional and caring and Mom responded beautifully to her attention. Many thanks for your prompt help in providing excellent care for our loved one on such short notice.” SB, Dallas